30-Day Return Policy
If you are not completely satisfied with an item, you may return it within 30 days from date purchased. Please note: item(s) must be new, unused, in original condition and box, including all parts, accessories, labeling and packaging.
Returns are subject to a 10% processing/restocking fee (see saddle exception & fees.) Due to safety standards and other regulations, we cannot accept returns for the following categories: Used Bits, Topical Treatments, Special Orders (non-stock or large quantities of in-stock items), Discontinued Items, and other select products.
If a saddle does not fit the horse or rider the saddle must be returned unused including all parts, accessories, labeling and packaging. Please note that saddle returns are subject to 20% processing/restocking fee. When fitting a saddle for your horse use a clean blanket or towel before placing on your horse’s back. We do not accept returns on used saddles.
Bits that have been placed in a horse’s mouth may not be returned due to health concerns and some state laws. We recommend comparing the newly purchased bit to a bit already in use for fit.
RETURNS WILL BE PROCESSED LESS THE FEE SCHEDULE ITEMS FALL UNDER WITHIN 14 DAYS UPON TACK AND TRADE COMPANY RECEIVING THE ITEM(S).
To return your product, you should mail your product to: 1392 HWY 50, DELTA COLORADO.
You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at firstname.lastname@example.org or 970-874-7702 for questions related to refunds and returns.
We are a small business please understand any and all fees are associated with processing fees and third-party fees out of our control. When purchasing if you have any questions or want further pictures, we are happy to help and provide any extra information to ensure your happy with your purchase.
Contact us at: 970-874-7702 or tackandtradeco.com.